Delete your account

A Treptes account is optional: it keeps your progress safe and in sync across devices in Treptes Sudoku and every other Treptes game. You can delete it at any time, in any of these ways.

In the app (Android or iPhone)

1. Open Treptes Sudoku and go to the Profile tab.
2. Tap My account.
3. Tap Delete account at the bottom of the screen and confirm.
4. Confirm it's you by signing in once more with the same account.

On the website

1. Sign in at treptes.com with the same account.
2. Open Your account from the menu at the top.
3. Under Delete account, tick the box and press Delete my account.

By email

If you can no longer sign in, write to contact@treptes.com from the email address of your account and ask us to delete it. We do it within 30 days and let you know.

What is deleted

Your account (name, email address, profile picture, user ID) and everything saved in it: rating, medals, statistics, settings and games in progress, on every device. This cannot be undone. Progress saved only on a device, without an account, stays on that device until you uninstall the app or clear the browser's data.

What we keep

Only what the law requires: records of purchases (invoices and receipts) for as long as tax and accounting rules require. Deleting the account does not cancel subscriptions bought in the App Store or Google Play; cancel those in the store. Read more in our privacy policy.